UPDATE 10/28 5:00PM EST: We are making progress copying sites from the failed server to the new one. Please don't hesitate to call or email to check status or report an issue. Thank You
"Hi John, I just wanted to let you know how pleased we are with your work. Our website has been live for just over a month and we've gotten a lot of positive feedback on it. The design is fantastic and the behind the scenes support can't be beat. Thanks for all your help."