Privacy Policy

Last Updated: May 14, 2026

Invisible Gold LLC (“Invisible Gold”, “we”, “our”, or “us”) provides website hosting, content management software, ecommerce tools, email services, communication tools, and related SaaS services for businesses and organizations.

This Privacy Policy explains how information is collected, used, and protected when using our websites, software platforms, and related services.

Information We Collect

We may collect information including:

• Name, company name, address, email address, and phone number
• Billing and account information
• Website content and uploaded files
• Order and transaction information
• Customer-submitted website forms
• Technical logs and diagnostic information
• Communication records related to support requests or account activity

Payment card processing may be handled by third-party payment providers. Invisible Gold does not intentionally store full payment card numbers unless specifically required for legacy systems or customer-authorized processing workflows.

How Information Is Used

Information may be used to:

• Provide hosting and SaaS services
• Process transactions and payments
• Respond to support requests
• Deliver operational notifications
• Maintain system security and performance
• Troubleshoot technical issues
• Improve platform functionality
• Communicate account or service-related information

We do not sell personal information to third parties.

SMS Messaging

Invisible Gold CMS may send transactional and operational SMS notifications related to:

• Website form submissions
• Ecommerce orders
• Appointment requests
• Payment notifications
• Account alerts
• Administrative notifications
• Customer support communications

Recipients provide phone numbers directly through website forms, customer accounts, or the CMS administrative interface.

Message frequency varies depending on website activity and account settings.

Recipients may reply STOP to opt out of SMS messages at any time. Reply HELP for assistance.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

Message and data rates may apply depending on the recipient’s mobile carrier plan.

Email Communications

We may send transactional or operational emails related to:

• Orders and invoices
• Support requests
• Account notifications
• Website activity
• Service updates
• Security notices

Marketing communications, if any, may include unsubscribe options where required.

Cookies and Tracking Technologies

Our websites and hosted services may use cookies or similar technologies for:

• Authentication
• Session management
• Security
• Analytics
• User preferences
• Performance monitoring

Users may disable cookies through browser settings, though some functionality may be affected.

Third-Party Services

Invisible Gold may use third-party providers including:

• Payment gateways
• Domain registrars
• Email delivery providers
• SMS and communication providers
• Cloud and infrastructure providers
• Analytics or monitoring tools

These providers may process information as necessary to perform services on our behalf.

Data Security

We take reasonable administrative, technical, and operational measures to protect information from unauthorized access, misuse, or disclosure.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

Information may be retained as long as necessary to:

• Provide services
• Maintain backups
• Meet legal or accounting obligations
• Resolve disputes
• Enforce agreements

Archived backups may persist for operational or disaster recovery purposes.

Customer Website Content

Invisible Gold provides hosting and software services for customer-managed websites. Customers are responsible for the content, legality, accuracy, and privacy practices of their own websites and end users.

Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Your Rights

Depending on jurisdiction, users may have rights related to access, correction, deletion, or restriction of personal information.

Requests may be submitted using the contact information below.

Changes To This Policy

This Privacy Policy may be updated periodically. Updated versions will be posted on this page with a revised effective date.

Contact Information

Invisible Gold LLC
261 Broad Street
Windsor, CT 06095

Email: john@invisiblegold.com
Phone: 860-285-0172